1. Acceptance of Terms
By accessing and using the Fading Spring website (fading-spring.com) and our services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
2. About Fading Spring
Fading Spring provides culinary services including private chef hire, cooking masterclasses, event catering, menu consultancy, and personal meal preparation. We are based in London, United Kingdom, and serve clients throughout Greater London and the surrounding areas.
3. Use of Our Website
3.1 Permitted Use
You may use our website for lawful purposes only. You agree not to use our website:
- In any way that violates applicable local, national, or international law
- To transmit any unsolicited advertising or promotional material
- To impersonate any person or entity
- To interfere with or disrupt the website or servers
- To attempt to gain unauthorised access to any part of the website
3.2 Account Security
If you create an account or submit information through our booking forms, you are responsible for maintaining the confidentiality of your information and for all activities under your account.
4. Booking and Services
4.1 Enquiries and Bookings
Submitting an enquiry through our website does not constitute a confirmed booking. All bookings are subject to availability and our confirmation. A booking is only confirmed when we send you written confirmation via email.
4.2 Pricing
All prices displayed on our website are in British Pounds (GBP) and are indicative. Final pricing will be confirmed in your quote and may vary based on specific requirements, location, and customisations.
4.3 Payment Terms
Payment terms will be specified in your booking confirmation. Typically, we require:
- A 50% deposit to secure your booking
- Full payment 7 days before the event date
- For cooking classes, full payment at the time of booking
4.4 Cancellation Policy
Cancellation terms vary by service type:
- Private Chef Hire: Full refund if cancelled 14+ days before; 50% refund if cancelled 7-14 days before; no refund if cancelled less than 7 days before
- Cooking Classes: Full refund or rescheduling 7+ days before; 50% refund 3-7 days before; no refund less than 3 days before
- Event Catering: Full refund 30+ days before; 50% refund 14-30 days before; no refund less than 14 days before
5. Dietary Requirements and Allergies
You are responsible for informing us of all dietary requirements, allergies, and food intolerances for all guests at least 7 days before your event. While we take every precaution, we cannot guarantee that our food is free from allergens, and we are not liable for allergic reactions if you have not properly informed us of all requirements.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Fading Spring or our content suppliers and is protected by United Kingdom and international copyright laws.
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our trademarks or branding without written permission
- Remove any copyright or proprietary notices
7. Limitation of Liability
To the fullest extent permitted by law:
- Our website and services are provided "as is" without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid by you for the specific service
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
8. Indemnification
You agree to indemnify and hold harmless Fading Spring, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, or your violation of these Terms of Use.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites. The inclusion of any link does not imply our endorsement.
10. Privacy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.
11. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the new terms.
12. Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
13. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
For questions about these Terms of Use, please contact us:
Fading Spring
47 Bellenden Road
Peckham, London SE15 4QY
United Kingdom
Email: [email protected]